Customer Stories
Lloyd’s Plumbing Reviews & Customer Stories
Verified reviews from real Rockport-area homeowners.
4.9★
Google
312 reviews
4.8★
Yelp
87 reviews
5.0★
Nextdoor
44 recommendations
Problem → Solution → Result
Real Stories from Real Customers
Jennifer M.
Rockport · Google
★★★★★
Water Heater Emergency
❌ Problem
Water heater burst on a Friday afternoon — no hot water, water on the garage floor.
🔧 Solution
Called Lloyd’s at 3pm. Technician arrived by 5pm, removed the failed unit, installed a new 50-gallon Rheem, and passed inspection.
✅ Result
Hot water restored by 7pm. Price matched the phone quote exactly. No after-hours premium charged.
Robert C.
Fulton · Yelp
★★★★★
Slab Leak Detection
❌ Problem
Water bill doubled over two months. Two other plumbers came out and found nothing.
🔧 Solution
Lloyd’s electronic detection equipment located a slab leak under the kitchen slab in under 20 minutes.
✅ Result
Repaired via pipe re-routing around the slab. Saved an estimated $4,000 in avoided foundation damage.
Sarah T.
Aransas Pass · Google
★★★★★
Drain Cleaning
❌ Problem
Main line backing up into the guest bath. Tried drain cleaner repeatedly — kept coming back.
🔧 Solution
Camera inspection revealed root intrusion 38 feet down the main line. Hydro-jetted the full line and applied root inhibitor.
✅ Result
First clear drain in three years. 14 months later, still no recurrence.
David K.
Rockport · Google
★★★★★
Whole-Home Repipe
❌ Problem
1963 home with original galvanized pipes. Brown water, terrible pressure, leaks every few months.
🔧 Solution
Full copper repipe over 2 days. Minimal wall access — only 18 openings in a 1,800 sq ft home.
✅ Result
Crystal clear water, full pressure restored, and not a single leak in 2 years since the repipe.
Lisa P.
Portland · Nextdoor
★★★★★
Gas Line Installation
❌ Problem
Wanted to convert from propane to natural gas and add a line for a new outdoor kitchen.
🔧 Solution
Lloyd’s ran two new black pipe lines from the meter — one indoor range, one outdoor grill connection. Permitted and inspected.
✅ Result
Gas cooking in the outdoor kitchen by the next weekend. Inspector approved on first visit.
Tom W.
Rockport · Yelp
★★★★★
Emergency Pipe Repair
❌ Problem
Pipe burst in the crawlspace on a Sunday morning during a freeze event.
🔧 Solution
Called Lloyd’s emergency line at 7am. Technician arrived at 9am. Located and repaired the burst section.
✅ Result
Water back on before noon. No call-out premium charged for Sunday. Couldn’t have been faster.
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Serving Rockport, TX and surrounding Aransas County communities.